Thank you for shopping with Anu Marachekku Oil. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

1. Shipping Coverage

We currently deliver our products across India. For international orders, please contact us directly at [insert email] before placing an order.

2. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

  • Tamil Nadu & Nearby States: 2–4 business days

  • Rest of India: 4–7 business days

Please note that delivery times may vary depending on your location and unforeseen circumstances such as weather or courier delays.

4. Shipping Charges

  • Flat shipping fee of ₹50 will be applied at checkout for the weight of 1kg and will increase based on the products weight

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email. You can use this number to monitor the delivery status.

6. Delivery Partners

We use trusted courier services such as [insert courier names, e.g., Delhivery, DTDC, India Post] to ensure timely and safe delivery of your products.

7. Delays & Exceptions

While we aim for timely delivery, delays may occur due to:

  • Natural calamities

  • Courier service issues

  • Remote delivery areas

We will keep you informed in case of any unexpected delay.

8. Damaged or Lost Items

If your order arrives damaged or is lost in transit:

  • Please notify us within 48 hours of receiving the product.

  • Send an email with your order number and clear photos of the product/package to asaselvaraj@yahoo.com.

  • We will investigate and offer a replacement or refund as per our policy.

9. Address Accuracy

Please ensure that your delivery address and contact number are accurate at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses.